Breaking News
We have just added a user support forum. If you have a software problem or suggestion, please post it here.
If you have a question about Spartan or the M8 free clipboard, there are video demos here.
If you need to contact us for other reasons... Email Us
Common Problems and solutions
I've had a computer crash and lost my program
Windows 7
The
Spartan and/or YearPlanner icons are not on the taskbar.
I am
having display problems in Windows 7 medium size fonts.
Buying
I
just bought a program and have not received anything.
I downloaded the installer but it will not run
I
bought and installed a full version but it still says it's a trial version.
Miscellaneous
Bug Reporting
How can I
stop the Spartan upgrade advert on the free clipboard
My computer
crashed and I did not make a backup of my program.
Known Bugs and Workarounds
I sometimes
see excessive CPU usage by one of your clipboards
I cannot copy and paste a single graphic file when
Spartan or Titan is running
Should be Obvious
but isn't Problems
I
cannot paste directly into Outlook Express or Vista Windows Mail
How do I get the mouse over a preview window? - It
disappears whenever I try!
If
I copy a file in Explorer, I get a clip but it doesn't paste back into another
folder.
I cannot
remember my password for WebM8
Vista Problems
The
M8 Multi Clipboard shuts down for no apparent reason under the Vista operating
system
Installation Problems
"Not a Valid Win32 Application"
or "Corrupt Installation Detected" message after downloading
I
cannot find the uninstaller for Portable Editions
Compatibility Problems
With other software
Clicking "Help" on the program menu does
nothing.
I get an error message each time I restart my computer
I cannot re-copy a text clip which I just deleted
McAfee anti virus detects "Exploit-obscure html"
in clip files
My Anti-Spyware program reports this as a Key Logger
I cannot paste into one particular program
When I copy
from Excel it says "The picture is too big and will be truncated"
I pasted a clip but only the letter "V" appeared.
Pasting Graphics copied from Internet Exporer caused a hang
up on my PC
Sometimes
I get more than one copy of a clip
When I copy from some programs, I get the error message
"Cannot open Clipboard" ,"Cannot Empty Clipboard" or similar
General Information
How do I backup my data in versions with no built in
backup
How do I uninstall
Installation Guides
How
to install trial versions
How
to install full versions replacing trial versions